Md Makhlaqur Rahman Arnob
resume 24/06/10
+61 4 3032 7403 voice
admin@arnob.net
www.arnob.net
Melbourne, VIC Australia
Objective
To achieve success in IT field by hardworking and challenging profession and also attainment of maximum value through offering well merited performance and interchanging benefit with the organization.
Experience
Technical Manager (
November 01, 2008
- Continuing)
Taj Gift & Homeware Clearance Center
Company Location :
Melbourne,
Australia
Duties/Responsibilities:
o Providing Information System Solutions for Inventory
o Designing and updating the Database
o Managing Point of
Sale
System
Computer Technician (
December 01, 2006
-
April 01, 2008)
PC Ideas
Company Location : Melbourne, Australia
Department: Hardware Engineering
Duties/Responsibilities:
o Hardware and software installation
o Fault diagnosis and provide solutions
o Building home/small network
o Upgrading systems
o I also worked with developing an MIS Database Management System for PC
Ideas which maintains the inventory, Product Details, Purchase information,
Quotations/Invoices, Customer Records, Warranty information with bar code reader
and other information related to the computer Purchases and sales by PC Ideas
along with a part of Accounting and Report Generating and Searching. This also
support multi-user (5-10Users).
Level1 I.T. Technical Help Desk/Support
(Contractor for Salesforce ABS project,
Geelong)
(
July 17, 2006
-
September 09, 2006)
Talent2 International
Company Location : Melbourne, Australia
Department: I.T.
Duties/Responsibilities:
o Providing Technical Help on ABS’s eCensus Website
o Responding to Email and Teletypewriter (TTY)
o Using knowledge database
o Using call logging tool
o Inbound Customer Service
o Problem identification, resolution and escalation when required
Education
2004 - 2006 Master of Information Technology (047261B)
2 years Masters course from University of Ballarat, Victoria, Australia
- Software Engineering (Project management framework, portfolio management, SDLC, Agile information system methods, including the Capability Maturity Model (CMM), Rapid Prototyping and Extreme Programming)
- Advanced Programming (Efficiency of Algorithms, Time and Space Complexity, Asymptotic Analysis Tools. Measuring the efficiency of algorithms programmatically, Lists, Stacks, Queues, Heaps, J2EE 1.5, Eclips2, Blue J, JAVA, OOP)